Solworx Technologies Ltd is committed to protecting and respecting personal information.

Solworx Technologies Ltd is registered with the UK Information Commissioner's Office (ICO).

Registration Number:

ZB059910

Contact form submissions may include:

• Name
• Company
• Email address
• Phone number
• Enquiry details
• Limited source context supplied with an enquiry, such as the entry page and a broad source category

Information may be used to:

• Respond to enquiries
• Provide requested services
• Communicate regarding projects
• Improve website and service delivery using the measurement described below

Process information where:

• Consent has been provided for optional analytics storage and session recordings
• Legitimate business interests exist
• Legal obligations require processing

Contact form enquiries may be retained for as long as reasonably necessary to:

• respond to enquiries
• provide requested services
• maintain business records
• comply with legal, regulatory or accounting obligations

Information is not retained longer than necessary for these purposes.

Solworx does not sell personal information.

The following service providers may process information on behalf of Solworx to deliver services, communications, website hosting, analytics and security:

• Microsoft 365
• Resend
• Cloudflare
• Google Analytics
• Microsoft Clarity

We use Google Analytics 4 to understand site use and accepted enquiries. Google receives limited cookieless measurement signals before you accept analytics and when you reject it. Accepting analytics allows analytics cookies. Advertising consent remains off.

If you accept analytics, Microsoft Clarity may record interactions on eligible public pages to help us understand how the site is used. Clarity is not loaded on the Contact page or operational tools. We do not send your enquiry fields to Google Analytics or Clarity.

Separately, we keep limited enquiry source context for the current browser tab, including a recognised entry page and broad source information. This works regardless of your analytics choice and is sent to us only when you submit an enquiry. It is included in our internal notification, not your acknowledgement.

Use Cookie settings in the footer to change your analytics choice. Rejecting analytics stops Clarity and removes accessible analytics cookies; Google's cookieless measurement and the separate session enquiry context continue. This does not remove information already received by providers. See our Cookie Policy for browser storage details.

Resend processes the information needed to send your enquiry to Solworx and an acknowledgement to you. An accepted enquiry means the email provider accepted our business notification; it does not guarantee inbox delivery. Analytics availability does not affect your ability to send an enquiry.

To prevent automated abuse, the contact form uses Cloudflare Turnstile. Cloudflare processes technical information from your browser and connection to check a submission before we accept it. This check is not part of analytics and is not affected by your analytics choice. We do not add Turnstile data or IP addresses to our enquiry emails or analytics.

Reasonable technical and organisational measures are used to protect information.

Individuals may request:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object
• Right to data portability where applicable

Requests can be made by contacting:

info@solworx.co.uk

If you believe your personal information has not been handled appropriately, please contact Solworx first so we can investigate and resolve the issue.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Solworx Technologies Ltd

info@solworx.co.uk